Reasonable Accommodations

The CMHA is committed to making its housing and programs fully accessible to people with disabilities. CMHA therefore provides reasonable accommodations or reasonable modifications where doing so is necessary for a disabled individual to fully use and enjoy their home or to participate in CMHA programs/services.


To request an accommodation or modification, complete the applicable form below. This will ensure we have enough information to effectively process your request.

  • Public Housing (LIPH, RAD, Multi-family) Request for Accommodation/Modification (Form RA-1L/2L)
  • HCVP (Section 8) Request for Accommodation (Form RA-1H/2H)
If you need assistance submitting your request, please contact our team at or 216.271.2996.

While CMHA does its best to promptly respond to requests, the process can often be delayed if your Verifier is slow to respond to our requests for information. To allow for such delays, we recommend you submit your request as early as possible.

Accommodation/Modification Application Process
1. Individual Submits a Request
The completed request form will inform CMHA about the individual, their accommodation/modification requested, and why they need it. The form will also allow CMHA to contact your Verifier to confirm the disability and its relation to the requested accommodation/modification.
2. CMHA Verifies Disability 
CMHA will contact the Verifier and ask them to:

  • Verify that the individual has a disability
  • Explain how the requested accommodation or modification will help the individual
  • Describe any other equally effective accommodations or modifications for the individual.
3. CMHA Gathers and Reviews Information
  • CMHA will compile the information its Reasonable Accommodations Committee (RA Committee) needs to evaluate the request.
  • CMHA may contact the individual or their Verifier to ask follow-up questions about the request or the verification.
4. RA Committee Evaluates Request
The RA Committee will evaluate whether:

  • The individual is disabled
  • There is a relationship between the disability and the requested accommodation/modification
  • Granting the request would not be financially or administratively burdensome to CMHA
  • Granting the request would not be a fundamental alteration of CMHA's programming
5. CMHA Issues Determination
CMHA will send the individual a determination letter explaining CMHA's approval or denial of the request.

  • If CMHA approves the request, it will follow up with next steps.
  • If CMHA denies the request, the individual can appeal the decision.