Cuyahoga Metropolitan Housing Authority Cuyahoga Metropolitan Housing Authority - Enriching Lives in the Community for 80 Years

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Phone: (216) 431-1471

Fax: (216) 432-3971

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Account and Portal Access FAQs

How do I create a new account?

How do I login?

I forgot my password, how can I retrieve it?

What is a security question?

How do I change my password or security question/answer?

How can I associate multiple SSN/Tax ID numbers with one account if I already created individual accounts for these SSNs/Tax IDs?

How do I update my personal information that is not updateable on the Landlord Portal?

How do I setup email and text message notifications?

How can I check the status of my change request?

How can I change the information on a pending change request?


Exporting Landlord Portal Data to Excel

How do I save my landlord data to Microsoft Excel?


My Unit FAQs

How do I view details about each unit?


Remittance Statement FAQs

What are remittance statements?

How do I view my remittance statements?

Can I receive my HAP by Direct Deposit?


Inspection Related FAQs

What are inspection results?

How do I view my inspection results?

How do I view failed items for each inspection?


1099 FAQs

What is a 1099?

How do I print my 1099?