Eligibility Specialist

JOB SUMMARY: Under the direction of a higher classified employee, the Eligibility Specialist performs annual recertification and interim re-examinations to determine continuing eligibility status for the Housing Choice Voucher Program.  Receive family background data and analyze/calculate financial information to determine applicant and participant eligibility.


EDUCATION:   High School Diploma or equivalent is required.

EXPERIENCE:    One to two years prior experience in a program serving low-income clientele or social service area. Experience in the Housing Choice Voucher Program as Program Assistant, scheduler or other related job duties preferred.


  • Broad knowledge of federal, state and local statues, rules, regulations, policies, procedures, and guidelines related to low-income housing and social services, with emphasis on HCVP guidelines.
  • Broad knowledge of organizational development, management, and business operations.
  • Ability to deal with many variables and determine specific courses of action.
  • Ability to gather and classify information and prepare meaningful, concise, and accurate reports.
  • Ability to communicate and interact effectively with external organizations and agency personnel.
  • Ability to analyze mathematical/financial data.

OTHER:   Possession of a valid Ohio Vehicle Operator’s license and insurability under CMHA standards.

COVID-19 Vaccination Information

  • The Cuyahoga Metropolitan Housing Authority requires evidence of full COVID-19 vaccination for newly hired employees.* * CMHA will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law. For more information please contact CMHA’s Human Resources at 216-348-5030 (voice) or email HRDir@cmha.net. * The Americans with Disabilities Act ("ADA") requires CMHA to maintain confidentiality of employee medical information. Any information provided will be kept confidential and will be stored separately from the employee’s personnel files as required under the ADA.

The qualifications listed above are guidelines. Other combinations of education and experience that could provide the necessary knowledge, skill, and abilities to perform the job will be considered.