Dispatcher/Communications Officer

Title:Dispatcher/Communications Officer
Job ID:#000-00
Category:Police Administration
Post Date:2/1/2012
Close Date:N/A
GENERAL SUMMARY: Under the general supervision of the Chief of Police and Security and the technical supervision of the Radio Communication Center Supervisor, the Dispatcher/Communications Officer receives complaints and messages and dispatches responses as necessary. No supervisory responsibilities. The Dispatcher/Communications Officer must be dedicated to the Authority’s mission and vision and will uphold the shared values of commitment, respect, accountability, excellence and safety to internal and external stakeholders.



High School Diploma or equivalent.

Prior dispatcher experience preferred.


  • Ability to speak in a clear, concise manner, communicates effectively, and interacts well with the public and staff.
  • Ability to work any shift and when called in for emergencies.
  • Knowledge of and ability to operate computers.
  • Ability to type at least 30wpm.
  • Ability to record radio and telephone messages accurately.
  • Ability to learn and obtain certification from the Law Enforcement Automated Data Systems (LEADS).

  • Possession of a valid Ohio vehicle operator's license and insurability under agency policies.
  • COVID VACCINATION INFORMATION: The Cuyahoga Metropolitan Housing Authority requires evidence of full COVID-19 vaccination for newly hired employees.* * CMHA will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law. For more information please contact CMHA’s Human Resources at 216-348-5030 (voice) or email HRDir@cmha.net. * The Americans with Disabilities Act ("ADA") requires CMHA to maintain confidentiality of employee medical information. Any information provided will be kept confidential and will be stored separately from the employee’s personnel files as required under the ADA.
The qualifications listed above are guidelines. Other combinations of education and experience that could provide the necessary knowledge, skill, and abilities to perform the job will be considered.