Contact Information

Cuyahoga Metropolitan Housing Authority

8120 Kinsman Road

Cleveland, Ohio 44104-3101

Telephone: (216) 348-5000

Fax: (216) 348-4925

Hours: Monday - Friday 8 a.m. to 5 p.m.

CMHA Police Department

5715 Woodland Avenue

Cleveland, Ohio 44104

Emergency: (216) 391-CMHA (2642)

Non-Emergency: (216) 426-7760

Emergency Work Order Number

(216) 432-5522

 

Non-Emergency Work Order Number

(216) 271-2158

CMHA Hotline Numbers
CMHA Exterminations Hotline (216) 271-2500
Client Information Center For the Housing Choice Voucher Program (216) 431-1471
CMHA Senior Hotline (216) 271-2424
CMHA Resident Hotline (216) 271-2735
Internal Audit Hotline For reporting fraud, waste, and abuse (216) 271-3200

For public requests, please contact Cortney Crockett, Marketing and Communications Director at crockettc@cmha.net or (216) 271-2065. Click here to view CMHA's Public Records Policy

Housing Choice Voucher Program
TitleContactPhone
Supervisor (Applications - Special Programs and Tenant Based) Kimberly Harris (216) 271-2465
Deputy Director – Inspections Chanel Starks (216) 271-2116
Supervisor of HCVP Recertifications, Administration Donna Brooks (216) 271-2779
Supervisor of HCVP Recertifications, Operations Sharon Carrington (216) 271-2555
FSS Manager (Operations) Ana Santiago (216) 271-2125
Deputy Director of Finance Bo Truett (216) 271-2811
Customer Service Supervisor Dianaly Martinez (216) 271-2537
Administrative Affairs Lisa Willis (216) 271-2583
Administrative Affairs Jonevette Frost-Patterson (216) 271-2468
HCVP Administrator Rita James (216) 271-2999
Special Assistant to the HCVP Director Charlotte Butler (216) 271-2446
Supervisor of HCVP Recertifications Navina Wilder (216) 271-2571
HCVP Contracting Supervisor Analesa Dudley (216) 271-2569
HUD VASH Operations Specialist Jose Lopez (216) 271-2824
Occupancy Manager Danita Hicks (216) 271-2621
Public Housing
TitleEstate/DepartmentContactPhoneFax
Deputy DirectorConventional and Multi-family Affordable Housing Lisa Lindsay (216) 348-5064(216) 348-5067
Regional Deputy Director Conventional Affordable Housing Schelsey Parker (216) 348-5124(216) 771-1110
Regional Deputy Director Multi-Family Affordable Housing Darlene Sledge (216) 231-6432(216) 795-1588
Senior Asset Management Administrator Small Scattered/ Riverview Replacement Pamela Bradley (216) 348-5155(216) 348-4924
Senior Asset Management Administrator Downtown Terry Foster (216) 348-1393(216) 348-1213
Senior Asset Management Administrator Outhwaite Denise Poe (216) 432-3840(216) 432-3882
Senior Asset Management Administrator King Kennedy Henry Price (216) 432-3600(216) 432-3449
Waitlist Manager/Special AssistantConventional Affordable Housing Robert Masseria (216) 271-2243(216) 348-4925
Executive Team
TitleDepartmentContactPhoneFax
Chief Executive OfficerExecutive Office Jeffery K. Patterson (216) 348-5911(216) 348-4925
Chief of Staff/Special Counsel to the CEOExecutive Office Jeffrey Wade (216) 348-5911(216) 348-4925
Executive Administrative Officer/Board LiaisonExecutive Office Carla Haren (216) 348-5911(216) 348-4925
Executive Assistant to the Chief of StaffExecutive Office Iris Cartagena (216) 348-5911(216) 348-4925
Deputy General CounselLegal Affairs Jennifer Rieker (216) 271-2875(216) 348-1379
Chief of PolicePolice and Safety Andrés González (216) 426-7760(216) 361-3728
Chief Financial OfficerFinance Tami Marinella (216) 271-2757(216) 432-5459
DirectorConventional and Multi-family Affordable Housing Sharhonda Greer (216) 271-3079(216) 348-4925
DirectorHousing Choice Voucher Program Heather Gaines (216) 271-2742(216) 348-4925
DirectorPolicy, Planning and Housing Mobility Dorivette Nolan (216) 271-3090(216) 348-4925
DirectorCompliance Mark Hunt (216) 271-2250(216) 432-5908
DirectorInternal Audit Elliott DeVan, Jr. (216) 271-2113(216) 271-2670
DirectorResearch & Program Analysis Claire Russ (216) 348-3010(216) 348-4925
DirectorHuman Resources Betsy McCafferty (216) 348-5030(216) 348-8236
DirectorInformation Technology Donald Butler (216) 271-2292(216) 271-2296
DirectorMarketing and Communications Cortney Crockett (216) 271-2065(216) 432-5907
DirectorModernization and Development Rachel Loewy (216) 271-3068(216) 432-5515
DirectorProperty Maintenance Ronald King (216) 271-3039(216) 432-5459
DirectorResident Services Kristie Groves (216) 271-3072(216) 344-7538

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