Contact Information

Cuyahoga Metropolitan Housing Authority

8120 Kinsman Road

Cleveland, Ohio 44104-3101

Telephone: (216) 348-5000

Fax: (216) 348-4925

Hours: Monday - Friday 8 a.m. to 5 p.m.

CMHA Police Department

5715 Woodland Avenue

Cleveland, Ohio 44104

Emergency: (216) 391-CMHA (2642)

Non-Emergency: (216) 426-7760

Emergency Work Order Number

(216) 432-5522

 

Non-Emergency Work Order Number

(216) 271-2158

CMHA Hotline Numbers
Hotline Description Phone Number
CMHA Exterminations Hotline (216) 271-2500
Client Information Center For the Housing Choice Voucher Program (216) 431-1471
CMHA Senior Hotline (216) 271-2424
CMHA Resident Hotline (216) 271-2735
Internal Audit Hotline For reporting fraud, waste, and abuse (216) 271-3200

For media requests and public records requests, please contact Hema Steele, Chief of Diversity, Equity and Inclusion at steeleh@cmha.net or (216) 271-2846. View CMHA's Public Records Policy

Housing Choice Voucher Program
TitleContactPhone
Applications Supervisor (Tenant Based) Kimberly Harris (216) 271-2465
Deputy Director - Inspections and Contracting Chanel Starks (216) 271-2116
Deputy Director Elliott DeVan, Jr. (216) 271-2113
FSS Manager (Operations) Ana Santiago (216) 271-2125
Administrative Affairs Lisa Willis (216) 271-2583
Administrative Affairs Jonevette Frost-Patterson (216) 271-2468
Operations Manager (Recertifications) Rita James (216) 271-2999
Special Assistant to the HCVP Director Charlotte Butler (216) 271-2446
Recertifications Supervisor Navina Wilder (216) 271-2571
HCVP Contracting Supervisor Analesa Dudley (216) 271-2569
Occupancy Manager (Tenant Based Applications) Denise Poe (216) 271-2059
Public Housing
TitleEstate/DepartmentContactPhoneFax
Deputy DirectorConventional and Multi-family Affordable Housing Lisa Lindsay (216) 348-5064(216) 348-5067
Regional Deputy DirectorConventional Affordable Housing Arika Bethune-Payne (216) 348-5155(216) 348-4924
Regional Deputy Director Multi-Family Affordable Housing Darlene Sledge (216) 231-6432(216) 795-1588
Regional Deputy DirectorConventional and Multi-family Affordable Housing Leslie Santiago (216) 271-2967(216) 771-1110
Regional Deputy DirectorMulti-Family Affordable Housing Julia Houston (216) 432-3860(216) 432-3434
Waitlist Manager/Special AssistantConventional Affordable Housing Robert Masseria (216) 271-2243(216) 348-4925
Executive Team
TitleDepartmentContactPhoneFax
Chief Executive OfficerExecutive Office Jeffery K. Patterson (216) 348-5911(216) 348-4925
Executive Administrative Officer/Board LiaisonExecutive Office Carla Haren (216) 348-5911(216) 348-4925
Chief of Staff/Special Counsel to the CEOExecutive Office Jeffrey Wade (216) 348-5911(216) 348-4925
Executive Assistant to the Chief of StaffExecutive Office Iris Cartagena (216) 348-5911(216) 348-4925
Chief of PolicePolice and Safety Andrés González (216) 426-7760(216) 361-3728
Chief of Diversity, Equity and InclusionOffice of Diversity, Equity and Inclusion Hema Steele (216) 271-2846(216) 348-4925
Chief General CounselLegal Affairs Terry Billups (216) 271-2880(216) 348-1379
DirectorFinance Bo Truett (216) 271-2811(216) 432-5459
DirectorConventional and Multi-family Affordable Housing Sharhonda Greer (216) 271-3079(216) 348-4925
DirectorHousing Choice Voucher Program Heather Gaines (216) 271-2742(216) 348-4925
DirectorPolicy, Planning and Housing Mobility Dorivette Nolan (216) 271-3090(216) 348-4925
DirectorCompliance Mark Hunt (216) 271-2250(216) 432-5908
DirectorResearch & Program Analysis Claire Russ (216) 348-3010(216) 348-4925
DirectorHuman Resources Betsy McCafferty (216) 348-5030(216) 348-8236
DirectorInformation Technology Donald Butler (216) 271-2292(216) 271-2296
DirectorClient Information Center (CIC) Cortney Crockett (216) 271-2065(216) 432-5907
DirectorPurchasing Edwin Oliveras (216) 271-3087(216) 432-5907
DirectorModernization and Development Matthew Schmidt (216) 271-2734(216) 432-5515
DirectorProperty Maintenance Chad Jones (216) 271-2533(216) 361-3617
Executive DirectorWestern Reserve Rachel Loewy (216) 271-3068(216) 432-5515
DirectorResident Services Kristie Groves (216) 271-3072(216) 344-7538
Acting Director of Internal AuditInternal Audit Kevin Eifel (216) 271-2114(216) 271-2670

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